Bonsai Care Helper

1️⃣ START

Hi! Let’s help you diagnose your bonsai.

Did you get your tree from Bonsai Bai Me?

What type of tree do you have?

Where is your bonsai kept?

If indoors, how close is it to a window?

If outdoors, how much sun does it get?

What direction does the window face?

Do you use a grow light?

How many hours per day is the grow light on?

What problem are you noticing? (Select all that apply)

Bugs or pests
Leaves yellowing
A lot of leaves are falling off
Soil stays wet
Soil dries too fast
Mold
Branches turning black

Have you moved, rotated, or repotted your tree recently?

What do the fallen leaves look like? (Select all that apply)

Crispy and crunchy
Shriveled up like a potato chip
Plump and squishy
They fall but look normal

Thanks for your answers!

Please upload a picture of your tree and its light source:

Bug/Pest Tip: Submit a close-up clear picture to us of the pests so we can identify them. Most likely solution: Isolate tree, wash it down with a hose gently outside and treat with Sevin insecticide, let it dry and bring it inside.

Upload a close-up image of the pests (if applicable):

Reminder: This tree needs at least 4 hours of HOT direct sunlight every day, so make sure it is within 6 inches of a south or west facing window. This tree also needs its soil to stay moist, so make sure you are watering it enough that it doesn't dry out!

How best can we contact you?

Email: Phone:

Thank you for your submission! We’ll be in touch soon. 🌿 Stick around for one moment while we check you're not a robot!